Resident Revenue & Renewals Specialist

VSF Rentals; Piqua (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO: 80 hours to start

8 paid holidays

Full benefits: medical, dental, vision

Laptop and tech provided

Quarterly performance reviews

Collaborative team culture

Job summary

VSF Rentals in Ohio seeks a revenue-focused professional to own the resident journey from move-in to renewal, maximizing renewals and ancillary income. You will partner with leasing agents, perform high-volume outreach, and craft competitive renewal offers while driving additional services across a portfolio of properties.

The role demands a proven sales track record, self-motivation, and strong CRM/PM software skills. Expect 50+ hours weekly, including some evenings and weekends.

Qualifications

• 2+ years in a commission-based sales role in any industry.
• Must be a closer capable of hitting monthly numbers.
• Quantifiable track record: deals closed, dollars produced, close rate, quota attainment.
• You’ve carried a monthly number and hit it consistently.
• Comfortable on high-volume phone outreach and handling rejection.
• You chase the follow-up; most money is in later touches.
• Tech-savvy with spreadsheets, Google Drive, and CRM or PM software.
• You think independently and solve problems without prompts.
• Organized enough to manage dozens of prospects at different stages.

Responsibilities

• Own every lease renewal in your portfolio and outreach 90 days before end.
• Call, text and email residents to present renewal offers and confirm plans.
• Send renewal agreements and follow up until signed, declined or escalated.
• Identify why residents leave and coordinate fixes with the community manager.
• Escalate pricing or concession requests with a clear recommendation.
• Collect notices to vacate, confirm move-out dates, and run exit surveys.
• Drive all ancillary income from garages, storage, parking, and rentals.
• Market add-ons to residents and follow up until converted.
• Track inventory by property: what's available, rented, and priced.
• Report weekly on renewals, early move-outs, ancillary income, and conversions.

Skills

2+ years in sales

Closer

Tech-savvy

CRM software

Tools

CRM software

Google Drive

Job description

VSF Rentals in Ohio seeks a revenue-focused professional to own the resident journey from move-in to renewal, maximizing renewals and ancillary income. You will partner with leasing agents, perform high-volume outreach, and craft competitive renewal offers while driving additional services across a portfolio of properties.

The role demands a proven sales track record, self-motivation, and strong CRM/PM software skills. Expect 50+ hours weekly, including some evenings and weekends.