Resident Maintenance Specialist – Growth & Impact

American Homes 4 Rent, L.P.; Nashville (TN); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

Job summary

American Homes 4 Rent, L.P. is seeking a Resident Maintenance Specialist to oversee tenant maintenance requests and coordinate maintenance work across a portfolio of properties.

You will balance customer service with asset preservation and cost control, ensuring timely resolutions and proper documentation in our systems. The role requires at least one year in construction/maintenance or property management, and you should be proficient in Microsoft Office with strong communication skills.

Qualifications

• High School Diploma or GED required.
• Minimum one year of experience in construction/maintenance or property management preferred.
• Bilingual English/Spanish preferred (verbal and written).
• Proficient in Microsoft Office and basic PC skills.

Responsibilities

• Oversee a portfolio of maintenance work from start to finish.
• Review and document maintenance requests in company systems.
• Assign work orders to internal or external resources per guidelines.
• Approve vendor bids and manage change orders as needed.
• Diagnose maintenance problems and determine effective solutions.
• Dispatch clear instructions to vendors for issue resolution.

Skills

Microsoft Office

CRM

Balto

InContact

VOIP systems

Customer service

Time management

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

CRM

InContact

Balto

VOIP

Job description

American Homes 4 Rent, L.P. is seeking a Resident Maintenance Specialist to oversee tenant maintenance requests and coordinate maintenance work across a portfolio of properties.

You will balance customer service with asset preservation and cost control, ensuring timely resolutions and proper documentation in our systems. The role requires at least one year in construction/maintenance or property management, and you should be proficient in Microsoft Office with strong communication skills.