Resident Leasing & Community Specialist (In-Office)

The Community Builders Inc.; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays & tenure-based PTO

Employer contributions to Health Savings Accounts

Company paid Life & Disability Insurance

403(b) retirement plan with company match

Tax-advantage accounts

Job summary

A nonprofit real estate developer seeks a Resident Specialist in Chicago, IL, to deliver exceptional customer service for residents and assist with apartment leasing. This role includes managing maintenance requests and maintaining relationships with tenants. Ideal candidates will have customer service experience, proficiency in Microsoft Office, and a high school diploma. The position offers competitive pay and benefits, requiring in-office presence five days a week.

Qualifications

• Customer service experience in Property/Hotel/Retail or Sales (1+ year).
• Experience with Microsoft Office is required.
• Industry software experience is a plus.

Responsibilities

• Provide superior customer service to residents and guests.
• Show and lease apartments, assisting with move-in processes.
• Manage rental payment processes.

Skills

Excellent Customer Service

Verbal and written communication skills

Typing ability (at least 35 wpm)

Proficiency with Microsoft Office

Education

High school graduate or GED equivalent

Tools

Yardi

Microsoft Word

Microsoft Excel

MS Outlook

Job description

A nonprofit real estate developer seeks a Resident Specialist in Chicago, IL, to deliver exceptional customer service for residents and assist with apartment leasing. This role includes managing maintenance requests and maintaining relationships with tenants. Ideal candidates will have customer service experience, proficiency in Microsoft Office, and a high school diploma. The position offers competitive pay and benefits, requiring in-office presence five days a week.