Resident Experience & Leasing Specialist

The Community Builders, Inc.; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays & tenure-based PTO

Employer contributions to Health Savings Accounts

403(b) retirement plan with company match

Employee Assistance Program

Job summary

A nonprofit real estate developer is looking for a Resident Specialist in Chicago, IL, responsible for providing exceptional customer service to residents and managing leasing activities. This role includes overseeing rental payments and engaging with the community while adhering to regulatory requirements. Candidates with experience in Section 8 housing are preferred. Offering $20/hour with comprehensive benefits including health insurance and a retirement plan.

Qualifications

• 1+ years of customer service experience in Property/Hotel/Retail, Sales.
• Ability to type at least 35 words per minute.
• Demonstrated ability to learn office systems.

Responsibilities

• Provide superior customer service to residents and guests.
• Show and lease apartments to prospective tenants.
• Manage the rental payment process and handle applications.

Skills

Customer Service

Verbal communication

Written communication

Microsoft Office

Typing speed

Education

High school graduate or GED equivalent

Tools

Microsoft Word

Microsoft Excel

MS Outlook

Yardi

Job description

A nonprofit real estate developer is looking for a Resident Specialist in Chicago, IL, responsible for providing exceptional customer service to residents and managing leasing activities. This role includes overseeing rental payments and engaging with the community while adhering to regulatory requirements. Candidates with experience in Section 8 housing are preferred. Offering $20/hour with comprehensive benefits including health insurance and a retirement plan.