Resident-Focused Administrative Assistant

Randall Residence of Decatur; Decatur (IL); On-site; USD 34,000 - 48,000; Full time

Job summary

Randall Residence of Decatur is seeking an Administrative Assistant to support daily community operations under the direction of the Executive Director. The role includes clerical tasks, data entry, mail processing, and coordination of HR paperwork while ensuring confidentiality and HIPAA compliance.

The ideal candidate will have strong communication skills, be empathetic with residents and families, and provide courteous service to visitors.

Qualifications

• HS diploma or GED required or equivalent
• Strong communication and organizational skills
• Ability to handle confidential information and HIPAA awareness
• Prior clerical or receptionist experience preferred

Responsibilities

• Answer phones with a welcoming, courteous attitude and route inquiries appropriately
• Process mail, scans, copies, and maintain filing and data entry
• Schedule interviews for department heads and coordinate HR paperwork
• Scan HR documents and invoices; send to HR and payroll teams
• Assist with resident and family inquiries, greet visitors, and provide information
• Maintain office supplies and assist with general clerical tasks
• Support various departments with administrative duties as needed
• Ensure compliance with policies and HIPAA regulations

Skills

Interpersonal communication

Empathy

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Randall Residence of Decatur is seeking an Administrative Assistant to support daily community operations under the direction of the Executive Director. The role includes clerical tasks, data entry, mail processing, and coordination of HR paperwork while ensuring confidentiality and HIPAA compliance.

The ideal candidate will have strong communication skills, be empathetic with residents and families, and provide courteous service to visitors.