Part-Time Front Desk & Admin Assistant (HIPAA-Savvy)

Radix Recovery; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Radix Recovery is seeking an Administrative Assistant to support daily operations, admissions, and executive initiatives. This part-time role involves front-desk duties, coordinating paperwork and payments, and maintaining confidential records in a fast-paced treatment environment.

The ideal candidate is organized, compassionate, and able to manage multiple priorities while upholding professionalism and confidentiality.

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful
• One year of work experience, preferably in a medical office setting. Medical terminology is helpful; customer service skills are essential. Six months' customer service experience desired.

Responsibilities

• Provide professional front-desk and administrative support, including greeting clients and visitors, answering communications, managing check-ins, and maintaining an organized reception area.
• Support client and family needs by coordinating paperwork and payments, and helping clients and families navigate the intake and admission process.
• Maintain accurate and confidential records and follow HIPAA, privacy, security, and organizational requirements.
• Provide administrative support to leadership and clinical teams, including document preparation, scheduling, correspondence, reports, presentations, and other routine administrative needs.
• Support the CEO with special projects and organizational initiatives, including research, information gathering, project tracking, follow-up, coordination, and preparation of materials.
• Collaborate and communicate effectively with clients, families, employees, clinical and administrative teams, referral partners, vendors, and outside organizations while promptly escalating concerns and following through on assigned tasks.

Skills

Customer service

Front desk

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Radix Recovery is seeking an Administrative Assistant to support daily operations, admissions, and executive initiatives. This part-time role involves front-desk duties, coordinating paperwork and payments, and maintaining confidential records in a fast-paced treatment environment.

The ideal candidate is organized, compassionate, and able to manage multiple priorities while upholding professionalism and confidentiality.