Resident Experience Specialist: Move-In & Community Events

Greatjob; Los Angeles (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Exclusive team member housing discount

Job summary

Vivmark Residential in Los Angeles seeks a Resident Experience Coordinator to deliver exceptional customer service, guide new residents through move-in, and build resident loyalty for a top-tier living experience.

You will address inquiries promptly, conduct move-in prep, follow up after move-in, and manage move-out inspections, events, and amenity areas with a strong commitment to standards.

Qualifications

• Customer service experience preferred.
• Strong communication skills and computer literacy.
• Flexible schedule, including weekends if needed.

Responsibilities

• Deliver outstanding customer service and foster resident loyalty.
• Handle and escalate resident issues for a remarkable living experience.
• Guide new residents through move-in prep and follow up with residents.
• Manage move-out inspections and coordinate resident events.
• Oversee amenity areas and collect rental fees as needed.

Skills

Customer service

Education

High School diploma

Job description

Vivmark Residential in Los Angeles seeks a Resident Experience Coordinator to deliver exceptional customer service, guide new residents through move-in, and build resident loyalty for a top-tier living experience.

You will address inquiries promptly, conduct move-in prep, follow up after move-in, and manage move-out inspections, events, and amenity areas with a strong commitment to standards.