Resident Experience Specialist & Community Concierge

Cottonwood Res; Nashville (TN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive base pay

Quarterly bonus

Health, vision, dental, life, and DIS

401k and HSA company match

Paid time off - 3 weeks in 1st year

10.5 paid holidays

Job summary

The Melrose Apartments in Nashville is seeking a Customer Experience Specialist to help residents feel at home and assist prospects in finding their perfect apartment home. You will greet visitors, answer inquiries, and coordinate tours with a friendly, proactive approach.

This full-time role includes weekends and evenings, a comprehensive benefits package, performance bonuses, and opportunities for growth within Cottonwood Residential's expanding portfolio.

Qualifications

• Love helping people feel at home and assist residents and prospects.
• Full-time with weekends and evening hours.

Responsibilities

• Greet customers and prospects and provide tours.
• Respond to resident and prospect inquiries via phone, email, and text.
• Ensure apartments are ready for showings daily.
• Assist in planning community events and social media marketing.

Skills

Customer service

Communication

Problem solving

Hospitality

Job description

The Melrose Apartments in Nashville is seeking a Customer Experience Specialist to help residents feel at home and assist prospects in finding their perfect apartment home. You will greet visitors, answer inquiries, and coordinate tours with a friendly, proactive approach.

This full-time role includes weekends and evenings, a comprehensive benefits package, performance bonuses, and opportunities for growth within Cottonwood Residential's expanding portfolio.