Resident Experience & Services Coordinator

Socket.dev; Georgia; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

6-week sabbatical

401(k) with match

Parental leave

Life insurance

Employee assistance

Job summary

Greystar is hiring a Resident Services Coordinator to provide excellent tenant service and support property staff in managing resident activities and quality living experiences. The role involves resolving resident issues, coordinating rentals, and handling work orders within a dynamic property management environment.

This onsite position offers competitive benefits, a comprehensive PTO package, and opportunities to contribute to Capex projects while ensuring safety and cleanliness across the

Responsibilities

• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests.
• Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees.
• Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed.
• Organizes and tracks all Capex projects on the community
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

Skills

Customer service

Maintenance coordination

Problem solving

Communication

Job description

Greystar is hiring a Resident Services Coordinator to provide excellent tenant service and support property staff in managing resident activities and quality living experiences. The role involves resolving resident issues, coordinating rentals, and handling work orders within a dynamic property management environment.

This onsite position offers competitive benefits, a comprehensive PTO package, and opportunities to contribute to Capex projects while ensuring safety and cleanliness across the