Resident Experience & Services Coordinator

Socket.dev

Georgia

On-site

USD 32,000 - 34,000

Full time

6 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
Paid time off
6-week sabbatical
401(k) with match
Parental leave
Life insurance
Employee assistance

Job summary

Greystar is hiring a Resident Services Coordinator to provide excellent tenant service and support property staff in managing resident activities and quality living experiences. The role involves resolving resident issues, coordinating rentals, and handling work orders within a dynamic property management environment.

This onsite position offers competitive benefits, a comprehensive PTO package, and opportunities to contribute to Capex projects while ensuring safety and cleanliness across the

Responsibilities

  • Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests.
  • Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees.
  • Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed.
  • Organizes and tracks all Capex projects on the community
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

Skills

Customer service
Maintenance coordination
Problem solving
Communication

Job description

Greystar is hiring a Resident Services Coordinator to provide excellent tenant service and support property staff in managing resident activities and quality living experiences. The role involves resolving resident issues, coordinating rentals, and handling work orders within a dynamic property management environment.

This onsite position offers competitive benefits, a comprehensive PTO package, and opportunities to contribute to Capex projects while ensuring safety and cleanliness across the

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