Resident Experience & Property Operations Manager

Greystar; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Housing discount

Sabbatical

Job summary

Greystar is seeking a Property Manager to run day-to-day operations of a multifamily community. You will lead the on-site team, manage revenues and expenses, enforce leases, and ensure compliance with housing laws and company standards.

Strong leadership and resident relations are essential for success. You will oversee budgeting, payments, reporting, and vendor coordination while driving occupancy and service quality.

Qualifications

• Bachelor’s degree preferred in business management, real estate, or related field.
• 4-6 years minimum of property management, sales, marketing, and customer service experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with ability to lead and collaborate.

Responsibilities

• Develop and input budgets by analyzing financial statements and market data.
• Meet revenue targets by setting rents, collecting payments, and reviewing status reports.
• Approve vendor invoices and manage communications with providers and owners.
• Control expenditures within approved budgets and manage petty cash.
• Oversee lease enforcement, applications, renewals, inspections, and notices.
• Analyze market trends and implement marketing and leasing strategies.
• Promote resident satisfaction by responding to complaints and service requests.
• Supervise staff, hire, orient, train, and evaluate performance.
• Maintain property inspections for safety, cleanliness, and appeal.
• Assist in owner relationships with meetings, tours, and updates.

Skills

Communication

Customer service

Conflict resolution

Multitasking

Leadership

Education

Bachelor’s degree preferred

Tools

Internet

Word processing

Spreadsheet

Database management

Entrata/Yardi/OneSite

Job description

Greystar is seeking a Property Manager to run day-to-day operations of a multifamily community. You will lead the on-site team, manage revenues and expenses, enforce leases, and ensure compliance with housing laws and company standards.

Strong leadership and resident relations are essential for success. You will oversee budgeting, payments, reporting, and vendor coordination while driving occupancy and service quality.