Resident Experience & Property Operations Manager

Cardinal Group Companies; Eugene (OR); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Benefits

Bonus eligibility

Job summary

Cardinal Group Companies in Eugene, OR is seeking a Community Manager (Full-Time, Exempt) to protect, maintain, and enhance the value of our residential community while maximizing residents’ living experience. You will direct and coordinate the property’s daily operations to meet financial and service goals.

The role requires 4 years’ property management experience, strong leasing/marketing knowledge, and proven leadership of on-site teams.

Qualifications

• Four (4) years’ experience in property management.
• Strong working knowledge of leasing, marketing, construction, residential law and resident relations.
• Working knowledge of property management software; Entrata is preferred.
• Proficient with Microsoft Office Word, Excel, and Google platform.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Leasing

Marketing

Construction

Residential law

Resident relations

Tools

Entrata

Microsoft Word

Microsoft Excel

Google Workspace

Job description

Cardinal Group Companies in Eugene, OR is seeking a Community Manager (Full-Time, Exempt) to protect, maintain, and enhance the value of our residential community while maximizing residents’ living experience. You will direct and coordinate the property’s daily operations to meet financial and service goals.

The role requires 4 years’ property management experience, strong leasing/marketing knowledge, and proven leadership of on-site teams.