Community Manager: Lead Resident Experience & Operations

Cardinal Group Companies; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health, vision, dental insurance

401(k) retirement plan

Student loan assistance

Licensing and continuing education

Parental leave

Housing allowances or gifts

Job summary

Cardinal Group Companies is hiring a Community Manager (Full-Time, Exempt) in Los Angeles, CA to protect, maintain, and enhance the value of our communities. You will direct the property’s operations, leasing, marketing, and maintenance to maximize resident satisfaction and financial performance.

The role requires four years of property management experience, proficiency with Entrata and Microsoft Office, and strong leadership.

Qualifications

• Four years’ experience in property management.
• Strong knowledge of leasing, marketing, construction, and resident relations.
• Experience with property management software; Entrata is preferred.
• Proficient in Microsoft Office and Google platform.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Property management

Leasing

Budgeting

Team leadership

Risk management

Resident relations

Communication

Tools

Entrata

Microsoft Office

Google Workspace

Job description

Cardinal Group Companies is hiring a Community Manager (Full-Time, Exempt) in Los Angeles, CA to protect, maintain, and enhance the value of our communities. You will direct the property’s operations, leasing, marketing, and maintenance to maximize resident satisfaction and financial performance.

The role requires four years of property management experience, proficiency with Entrata and Microsoft Office, and strong leadership.