Resident Experience & Property Operations Lead

Greystar; Madison (NJ); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability & life insurance

Paid time off

Housing discount

Job summary

Greystar in New Jersey seeks a Senior Property Manager to lead day-to-day property operations, driving occupancy, revenue, and budget adherence. You will oversee staff, leasing, maintenance, and owner communications while ensuring compliance with relevant laws and policies.

The role emphasizes strong budgeting, vendor management, and customer service, with focus on resident satisfaction and safety across multi-family communities.

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with leadership capabilities.

Responsibilities

• Develop budgets by analyzing financial statements and market data.
• Set rent rates and ensure timely collection and deposits.
• Approve invoices and manage vendor contracts and payments.
• Oversee lease processes, inspections, and renewal strategies.
• Analyze market trends and implement marketing to achieve occupancy and revenue goals.
• Ensure maintenance team follows safety and quality standards.
• Supervise staff and manage performance and development.
• Maintain owner relationships with updates and reports.
• Complete accounting and reporting tasks as required.

Skills

Time management

Customer service

Communication

Leadership

Education

Bachelor’s degree in Business Management/Real Estate (preferred)

Tools

Entrata

Yardi

OneSite

Job description

Greystar in New Jersey seeks a Senior Property Manager to lead day-to-day property operations, driving occupancy, revenue, and budget adherence. You will oversee staff, leasing, maintenance, and owner communications while ensuring compliance with relevant laws and policies.

The role emphasizes strong budgeting, vendor management, and customer service, with focus on resident satisfaction and safety across multi-family communities.