Resident Experience & Property Operations Lead

Cardinal Group; Los Angeles (CA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

401(k) retirement plan

Student loan assistance

Licensing & CE reimbursement

Parental leave

Housing allowances or gifts

Job summary

Cardinal Group in Los Angeles, CA is seeking a Community Manager (Full-Time, Exempt) to protect, maintain and enhance the value of the community while maximizing residents' living experience. You will direct and coordinate the property’s overall operations.

You will lead on-site teams, manage leasing, marketing, maintenance, and financial performance; analyze statements, control cash flow, and ensure lease compliance.

Qualifications

• Four (4) years’ experience in property management. Must have a strong working knowledge of leasing, marketing, construction, residential law and resident relations.
• Working knowledge of property management software; Entrata is preferred.
• Proficiency in Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Property management

Communication

Leadership

Budgeting

Tools

Entrata

Microsoft Office

Google Workspace

Job description

Cardinal Group in Los Angeles, CA is seeking a Community Manager (Full-Time, Exempt) to protect, maintain and enhance the value of the community while maximizing residents' living experience. You will direct and coordinate the property’s overall operations.

You will lead on-site teams, manage leasing, marketing, maintenance, and financial performance; analyze statements, control cash flow, and ensure lease compliance.