Resident Experience & Property Operations Lead

Cardinal Group Companies; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits and Bonus eligibility

Job summary

Cardinal Group Companies in Austin, TX is seeking a Community Manager (Full-Time, Exempt) to protect, maintain, and enhance the value of our residents' community while maximizing living experiences. You will direct and coordinate the property's day-to-day operations and lead on-site teams.

The role requires strong knowledge of leasing, marketing, budgeting, and resident relations, with experience in Yardi and MS Office.

Qualifications

• Four years of property management experience.
• Strong knowledge of leasing, marketing, construction, and residential law.
• Proficiency with Yardi software.
• MS Office (Word/Excel) and Google Workspace.
• Ability to analyze financial statements and budgets.
• Excellent written and verbal communication.
• Leadership with supervisory experience.
• Ability to work independently and remotely when needed.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.

Skills

Property management

Leasing

Yardi

Microsoft Office

Budgeting

Communication

Supervisory experience

Remote work

Job description

Cardinal Group Companies in Austin, TX is seeking a Community Manager (Full-Time, Exempt) to protect, maintain, and enhance the value of our residents' community while maximizing living experiences. You will direct and coordinate the property's day-to-day operations and lead on-site teams.

The role requires strong knowledge of leasing, marketing, budgeting, and resident relations, with experience in Yardi and MS Office.