Resident Experience & Property Operations Assistant

Rose Valley Management; West Chester (Chester County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Monthly commissions

Health, Dental and Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Generous PTO package

401K after 1 year of service with a 2%

401K after 1 year of service with a公司

Job summary

Rose Valley Management is seeking an Assistant Community Manager for our Tomball, TX community. You will assist the Community Manager in daily operations, ensure compliance with laws, and maintain a high standard of resident service.

You will help implement policies, manage leasing, marketing, and owner reporting, while upholding Fair Housing guidelines and delivering hospitality-driven experiences for residents.

Qualifications

• High school diploma or equivalent.
• A current and valid Driver’s License.
• Minimum 2 years’ experience in property management or leasing.
• Ability to communicate professionally with prospects, residents, vendors and staff.
• Knowledge of Fair Housing laws and compliance.
• Proficiency with Microsoft Office Suite; AppFolio experience preferred.

Responsibilities

• Prepares, processes and signs leases and rules.
• Assists the CommunityManager with vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using our propertymanagement software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Assists Community Manager in preparation of weekly owner’s reports.
• Assists with marketing and implementing marketing plans to achieve budgeted occupancy.
• Excellent problem solving, listening, and deductive reasoning skills.
• Ability to empathize with residents, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws.
• Demonstrates ability to work effectively with common Microsoft software applications and property management software.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Multitasking

Listening

Deductive reasoning

Education

High school diploma

Tools

Microsoft Office

AppFolio

Job description

Rose Valley Management is seeking an Assistant Community Manager for our Tomball, TX community. You will assist the Community Manager in daily operations, ensure compliance with laws, and maintain a high standard of resident service.

You will help implement policies, manage leasing, marketing, and owner reporting, while upholding Fair Housing guidelines and delivering hospitality-driven experiences for residents.