Assistant Community Manager

Rose Valley Management; Germantown (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Monthly Commissions

Health, Dental and Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Generous PTO package

401K after 1 year of service with a公司匹

401K after 1 year of service with a公司匹

Job summary

Rose Valley Management in Germantown, MD is seeking an Assistant Community Manager to support the Community Manager in daily operations, leasing, and policy execution for our garden-style community.

You will assist with leases, rent collection, vendor invoices, reporting, and compliance with Fair Housing and local laws, while delivering friendly service, strong communication, and a collaborative approach with residents, vendors, and staff.

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in property management or leasing preferred.
• Strong communication and problem-solving skills.
• Knowledge of Fair Housing and local laws helpful.
• Proficiency with MS Office and property management software.

Responsibilities

• Prepares, processes and signs leases and rules.
• Assists Community Manager with vendor invoices and accounts payable.
• Rent collection, receipting, and deposits using property management software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Assists with legal proceedings such as eviction proceedings as needed.
• Supports weekly owner’s reports preparation.
• Assists with marketing plans to reach budgeted occupancy.
• Demonstrates excellent problem solving and listening skills.
• Enforces community rules while showing empathy to residents.
• Knowledge of Fair Housing and applicable laws; adheres to policies.
• Proficient with MS Office and property management software (e.g., AppFolio).
• Performs other duties as assigned.

Skills

Property management

Leasing

Customer service

Communication

Problem solving

Multitasking

Deductive reasoning

Teamwork

Empathy

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

AppFolio software

Job description

ABOUT US

At Rose Valley Management, we combine over 40 years of experience with a people-first, resident-focused approach.We value accountability, collaboration, and thoughtful execution - and provide an environment where your work has a direct impact.

JOB SUMMARY

In this role, you’ll help deliver high-quality, hospitality-driven living experiences to our Garden style community located in the Germantown, MD area. As the Assistant Community Manager, you will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained Community. You will work with the Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents.

DUTIES AND RESPONSBILITES

• Prepares, processes and signs leases and rules.
• Assists the CommunityManager with vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using our propertymanagement software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Assists Community Manager in preparation of weekly owner’s reports.
• Assists with marketing and implementing marketing plans to achieve budgeted occupancy.
• Excellent problem solving, listening, and deductive reasoning skills.
• Ability to empathize with residents, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws.
• Demonstrates ability to work effectively with common Microsoft software applications and property management software.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Other duties as assigned

BENEFITS OF WORKING AT ROSE VALLEY MANAGEMENT

• Opportunities for Monthly Commissions
• Health, Dental and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match

QUALIFICATIONS

• High school diploma or equivalent
• A current and valid Driver’s License
• Minimum 2 years’ experience in the field of property management or leasing
• Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
• Knowledgeable regarding federal, state and local laws including Fair Housing.
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
• Working knowledge of AppFolio software strongly preferred.

A Rose Valley Management Assistant Community Manager is a pivotal key to our success at each property. In this role, you must relate well to people, exercise good judgement and discretion in dealing with residents, visitors, vendors and team members.

Salary: 50-55K annually plus commission