Resident Experience & Property Operations Assistant

Willow Bridge Property Company; Greensboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Willow Bridge Property Company in Greensboro, North Carolina, is hiring an Assistant Property Manager to support leasing operations and resident relations across its residential portfolio. You will assist with move-ins, renewals, and community communications, helping to maintain high occupancy and resident satisfaction.

The role emphasizes collaboration, accountability, and proactive problem solving as you coordinate marketing efforts, payments, and property readiness while ensuring a positive

Qualifications

• 1+ year of related leasing or property management experience.
• Bachelor’s degree is preferred but not required.
• Excellent interpersonal communication and leadership skills.
• Proficiency with Microsoft Office (Word, Excel).

Responsibilities

• Assist with accepting move out notices, service requests and resident transfers.
• Responsible for implementing lease renewal and resident retention programs.
• Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
• Analyze weekly leasing reports and forecast occupancy trends.
• Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
• Manage rent collections, late notices and posting rent.
• Review and inspect vacancies, make-ready apartments and models.
• Inspect the property for community policy violations, needed repairs and overall landscaping.
• Additional duties as assigned.

Skills

Leasing experience

Team leadership

Interpersonal communication

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Willow Bridge Property Company in Greensboro, North Carolina, is hiring an Assistant Property Manager to support leasing operations and resident relations across its residential portfolio. You will assist with move-ins, renewals, and community communications, helping to maintain high occupancy and resident satisfaction.

The role emphasizes collaboration, accountability, and proactive problem solving as you coordinate marketing efforts, payments, and property readiness while ensuring a positive