Resident Experience & Property Manager

4rahlp1 American Homes 4 Rent, L.P.; Tampa (FL); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

9 paid holidays per year

Paid time off accrual

Job summary

American Homes 4 Rent, LP in Tampa, FL seeks a dedicated Resident Manager to oversee a portfolio of single-family homes. You will drive lease renewals, respond to resident inquiries, and ensure a superior resident experience throughout the tenant lifecycle.

This role requires a high school diploma, a real estate license where required, and at least three years in property operations. A bachelor’s degree is preferred, with strong communication and negotiation skills and proficiency in Microsoft

Qualifications

• High school diploma or GED required; bachelor's preferred.
• Minimum three years in property operations/real estate.
• Real estate license where required.
• Strong written and verbal communication.

Responsibilities

• Foster positive relationships with residents in your assigned portfolio.
• Respond promptly and professionally to resident inquiries.
• Drive lease renewals and execute new leases.
• Conduct move-out reconciliation, assess damages, and determine charges.
• Implement collection strategies to minimize evictions and delinquencies.
• Represent the company at eviction hearings and monitor HOA compliance.
• Adhere to all policies and procedures.

Skills

Communication skills

Tenant relationship management

Negotiation skills

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Property management software

Job description

American Homes 4 Rent, LP in Tampa, FL seeks a dedicated Resident Manager to oversee a portfolio of single-family homes. You will drive lease renewals, respond to resident inquiries, and ensure a superior resident experience throughout the tenant lifecycle.

This role requires a high school diploma, a real estate license where required, and at least three years in property operations. A bachelor’s degree is preferred, with strong communication and negotiation skills and proficiency in Microsoft