Resident Experience & Leasing Specialist

Bell Partners Inc.; Wendell (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Family health insurance

401(k) match

Vacation

Personal Days

Sick time

Customized training programs

Associate referral bonus plan

Diverse, equitable, and inclusive work

Job summary

Bell Partners, Inc. in Wendell, Idaho, is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to leasing inquiries. You will collaborate with residents, management, and maintenance to ensure smooth leasing processes and renewals.

The role requires a High School diploma or GED and 1+ years of customer service experience; hospitality or apartment leasing experience is preferred. Strong communication and MS Office skills are essential.

Qualifications

• 1+ years of customer service experience; hospitality or apartment leasing role
• Must demonstrate support of BAL strategic drivers
• Must demonstrate ability to provide exceptional customer service
• Must be able to work on a team or in a team environment
• Must present a professional image
• Must be resourceful and well-organized.

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• Effectively lease apartments and sell property's products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

Hospitality experience

Apartment leasing

MS Office

Professional image

Team collaboration

Excellent communication

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners, Inc. in Wendell, Idaho, is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to leasing inquiries. You will collaborate with residents, management, and maintenance to ensure smooth leasing processes and renewals.

The role requires a High School diploma or GED and 1+ years of customer service experience; hospitality or apartment leasing experience is preferred. Strong communication and MS Office skills are essential.