Resident Experience & Leasing Specialist

Bell Partners Inc.; Alpharetta (GA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Career growth

Benefits package

Health insurance

401(k) match

Vacation

Personal days

Sick time

Training programs

Referral bonus

Inclusive environment

Job summary

Bell Partners is seeking a Leasing Consultant to warmly welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will interact with current residents on day-to-day issues and manage lease renewals, serving as the central communication point among residents, management, and maintenance teams.

The role requires 1+ years of customer service experience, strong MS Office skills, and a professional, team-oriented approach.

Qualifications

• 1+ years’ customer service experience; hospitality or apartment leasing role.
• Must demonstrate support of BAL strategic drivers.
• Must demonstrate ability to provide exceptional customer service.

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community.
• Effectively lease apartments and sell property’s products and services in accordance with budget.
• Ensure Fair Housing Standards in all matters when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of property and that of major competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate the resident application review in accordance with Bell guidelines.
• Complete lease packets and files for each resident to include the lease, all addendums and other forms.
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

Teamwork

Communication

MS Office

Education

High School diploma or GED

Job description

Bell Partners is seeking a Leasing Consultant to warmly welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will interact with current residents on day-to-day issues and manage lease renewals, serving as the central communication point among residents, management, and maintenance teams.

The role requires 1+ years of customer service experience, strong MS Office skills, and a professional, team-oriented approach.