Resident Experience Leasing Specialist

Bell Partners Inc.; Wendell, Northern (NC, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth

Total rewards benefits package

Family health insurance

401(k) match

Vacation

Personal Days, and Sick time

Customized training programs

Associate referral bonus plan

Diverse, equitable, and inclusive work

Job summary

Bell Partners is seeking a Leasing Consultant in Wendell, NC to welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will also interact with current residents regarding day-to-day issues and coordinate renewals, serving as a central communication point between residents, community management, and maintenance teams.

The role requires 1+ years of customer service experience, a high school diploma or GED, and the ability to work as part of a team.

Qualifications

• 1+ years’ customer service experience; hospitality or apartment leasing role.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors.
• Effectively lease apartments and sell property’s products and services in accordance with budget.
• Ensure Fair Housing Standards in all matters when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of property and that of major competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate the resident application review in accordance with Bell guidelines.
• Complete lease packets and files for each resident to include the lease, all addendums and other forms.
• Regular attendance and punctuality.
• Proper documentation.
• Follow up with residents throughout the lease.
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Skills

Customer service

Teamwork

Communication skills

Professional image

Organized

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners is seeking a Leasing Consultant in Wendell, NC to welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will also interact with current residents regarding day-to-day issues and coordinate renewals, serving as a central communication point between residents, community management, and maintenance teams.

The role requires 1+ years of customer service experience, a high school diploma or GED, and the ability to work as part of a team.