Resident Experience & Leasing Specialist

The Community Builders; New Brunswick (NJ); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays

403(b) retirement plan with company match

Job summary

A nonprofit real estate organization in New Brunswick, NJ seeks a Resident Specialist to deliver exceptional customer service to residents and manage apartment leasing. Key responsibilities include managing maintenance requests and compliance, along with administrative support tasks. Candidates with Section 8 housing experience are preferred. This position requires five days in the office and offers competitive benefits including health insurance and paid time off.

Qualifications

• At least 1 year of customer service experience.
• Proficient in using Microsoft Office for daily tasks.
• Demonstrated ability to learn office systems.

Responsibilities

• Provide superior customer service to residents and guests.
• Show and lease apartments while managing applications.
• Ensure compliance with regulatory requirements.

Skills

Excellent Customer Service

Verbal and written communication (English)

Typing speed of at least 35 wpm

Proficiency with Microsoft Office

Education

High school graduate or GED equivalent

Customer service experience in Property/Hotel/Retail

Tools

Microsoft Office

Yardi

Job description

A nonprofit real estate organization in New Brunswick, NJ seeks a Resident Specialist to deliver exceptional customer service to residents and manage apartment leasing. Key responsibilities include managing maintenance requests and compliance, along with administrative support tasks. Candidates with Section 8 housing experience are preferred. This position requires five days in the office and offers competitive benefits including health insurance and paid time off.