Resident Experience & Leasing Specialist

Balfour Beatty Communities; Dover (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

401K plan with employer matching

Robust PTO including sick and vacation days

Company paid short-term and long-term disability

Parental leave

Volunteer Days

Job summary

A residential property management company in New Jersey is seeking a Customer Experience Specialist. In this role, you'll actively manage community inquiries and provide exceptional experiences for residents. The ideal candidate will have at least one year of customer service experience, with property management or hospitality experience preferred. You must possess strong leadership skills and a valid driver's license. The company offers various benefits including discretionary bonuses, medical insurance, and a robust PTO policy.

Qualifications

• Minimum one year of customer service skills required; property management or hospitality experience preferred.
• Strong people management and leadership skills required.
• Possession of a valid state issued driver’s license and a safe driving record are required.

Responsibilities

• Manage and respond to all community inquiries per Exceptional Living Policies.
• Deliver highest level of resident experience through consistent and professional interactions.
• Attract new prospects through outreach and advertising.

Education

High School diploma or GED

Tools

Microsoft Office – Outlook, Word, Excel

Job description

A residential property management company in New Jersey is seeking a Customer Experience Specialist. In this role, you'll actively manage community inquiries and provide exceptional experiences for residents. The ideal candidate will have at least one year of customer service experience, with property management or hospitality experience preferred. You must possess strong leadership skills and a valid driver's license. The company offers various benefits including discretionary bonuses, medical insurance, and a robust PTO policy.