Resident Experience & Leasing Specialist

Related Group; Miami (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Base Salary + Bonus

Medical, dental, vision

Employer-paid life and disability

401k match

PTO

Tuition reimbursement / professional发展

Job summary

TRG Management in Miami, FL seeks a Leasing Consultant to welcome prospective residents, conduct tours, process applications, and explain lease terms. You will drive occupancy goals while delivering excellent resident service and coordinating move-ins and renewals.

Ideal candidates have a high school diploma and experience in leasing or property management, plus strong communication skills and proficiency with MS Office and PM software. Join a team focused on excellent service.

Qualifications

• Bachelor or higher is not required but a high school diploma is expected.
• Proven experience in leasing, sales, customer service, or property management preferred.
• Strong communication and interpersonal skills for resident interactions.
• Proficiency with MS Office and property management software (Yardi, Entrata, OneSite).
• Ability to multitask and manage a fast-paced leasing office environment.
• Flexible schedule including weekends and holidays as needed.

Responsibilities

• Greet and assist prospective residents in person, by phone, and online.
• Conduct property tours and highlight community amenities and features.
• Respond promptly to leasing inquiries and follow up with prospects.
• Process rental applications, verify documentation, and screen applicants.
• Prepare lease agreements and explain lease terms and community policies.
• Maintain accurate leasing records and resident files.
• Assist with lease renewals and resident retention initiatives.
• Coordinate move-in and move-out procedures.
• Address resident concerns and communicate maintenance requests.
• Help market the property through social media, community outreach, and advertising.
• Ensure the leasing office and model units are clean, organized, and welcoming.
• Meet monthly leasing, occupancy, and renewal goals.

Skills

Sales

Negotiation

CRM

Organization

Time management

Problem solving

Attention to detail

Professionalism

Teamwork

Education

High school diploma

Tools

Microsoft Office

Yardi

Entrata

OneSite

Job description

TRG Management in Miami, FL seeks a Leasing Consultant to welcome prospective residents, conduct tours, process applications, and explain lease terms. You will drive occupancy goals while delivering excellent resident service and coordinating move-ins and renewals.

Ideal candidates have a high school diploma and experience in leasing or property management, plus strong communication skills and proficiency with MS Office and PM software. Join a team focused on excellent service.