Leasing & Resident Experience Specialist

The Related Group; Florida; On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision, legal and FSA

Employer 401k match

Paid time off

Tuition reimbursement

Job summary

TRG Management is seeking a Leasing Consultant to be the primary contact for prospective and current residents at our apartment community. You will market available units, conduct tours, process applications, and help achieve occupancy goals.

This on-site role requires strong sales and customer service skills, proficiency in Microsoft Office and property software, and a flexible schedule including weekends. Join a team that values retention and offers competitive compensation with a bonus.

Qualifications

• High school diploma.
• Previous experience in leasing, sales, customer service, or property management preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and sales abilities.

Responsibilities

• Greet and assist prospective residents in person, by phone, and online.
• Conduct property tours and highlight community amenities and features.
• Respond promptly to leasing inquiries and follow up with prospects.
• Process rental applications, verify documentation, and screen applicants.
• Prepare lease agreements and explain lease terms and community policies.
• Maintain accurate leasing records and resident files.
• Assist with lease renewals and resident retention initiatives.
• Coordinate move-in and move-out procedures.
• Address resident concerns and communicate maintenance requests.
• Help market the property through social media, community outreach, and advertising.
• Ensure the leasing office and model units are clean, organized, and welcoming.
• Meet monthly leasing, occupancy, and renewal goals.

Skills

Sales and negotiation

Customer relationship management

Organization and time management

Problem-solving

Attention to detail

Professionalism and teamwork

Education

High school diploma

Tools

Yardi

Entrata

OneSite

Microsoft Office

Job description

TRG Management is seeking a Leasing Consultant to be the primary contact for prospective and current residents at our apartment community. You will market available units, conduct tours, process applications, and help achieve occupancy goals.

This on-site role requires strong sales and customer service skills, proficiency in Microsoft Office and property software, and a flexible schedule including weekends. Join a team that values retention and offers competitive compensation with a bonus.