Resident Experience & Leasing Specialist

VetJobs; Los Angeles (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Sentral in Los Angeles is seeking a Sales Specialist to lease available homes and deliver a resident‑centric experience on site. You will market the property, screen applicants, prepare lease documents, and guide residents from initial contact to move‑in.

The role requires a can‑do attitude, strong communication, and the ability to work a schedule that includes evenings and weekends. You will collaborate with marketing and maintenance teams to keep the community thriving.

Qualifications

• Minimum 1 year in customer service and 1 year leasing experience.
• High school diploma or GED required.
• Strong attention to detail and organization.
• Good communication and interpersonal skills.
• Ability to manage time effectively and meet deadlines.
• Familiarity with leasing practices and property software.

Responsibilities

• Uphold Sentral's standards and deliver excellent customer service.
• Establish rapport with residents and guests so they feel valued.
• Oversee daily leasing responsibilities and coordinate new resident onboarding.
• Manage leasing documents and verify application information.
• Inform maintenance of needed repairs or cleaning.
• Record details of prospective and current residents in PM software.
• Prepare lease applications and conduct property tours.
• Advertise available homes and generate market surveys.
• Meet regulatory requirements and ensure Fair Housing compliance.

Skills

Customer service

Leasing experience

Attention to detail

Communication skills

Time management

Problem-solving skills

Computer literate

Education

High School/GED

Some college preferred

Tools

MS Office

Property management software

Job description

Sentral in Los Angeles is seeking a Sales Specialist to lease available homes and deliver a resident‑centric experience on site. You will market the property, screen applicants, prepare lease documents, and guide residents from initial contact to move‑in.

The role requires a can‑do attitude, strong communication, and the ability to work a schedule that includes evenings and weekends. You will collaborate with marketing and maintenance teams to keep the community thriving.