Resident Experience & Leasing Specialist

Cambio Communities, LLC; Belleville (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Cambio Communities, LLC is seeking an Assistant Community Manager in Belleville, MI. The role focuses on strong customer service, resident retention, and efficient administrative support to align with EPIC goals.

You will help manage resident communications, lease transactions, and daily operations while coordinating with property vendors and the community team. Flexibility for evenings/weekends may be required.

Qualifications

• High school diploma or GED is required.
• Property management office experience is preferred.
• Two+ years administrative experience.
• Excellent communication skills including writing and verbal.
• Strong administrative skills including customer service, problem solving, and sales/persuasion.
• Proficiency with MS Office and property management software (Yardi, Rent Manager) preferred.

Responsibilities

• Establish rapport with residents and prospective residents and forward feedback to management.
• Prepare and distribute resident communications including rules reminders, notices, and renewals.
• Support day-to-day operations including customer service, resident relations, vendor relations, rent collections, and staff.
• Assist in increasing occupancy through leasing and marketing activities.
• Coordinate vendor/contractor communications, scheduling, and certificates of insurance.

Skills

Excellent communication

Two+ years administrative experience

Customer service

Problem solving

Sales or persuasion

Written communication

Education

High school diploma or GED

Tools

MS Office

Yardi

Rent Manager

Back Office

Manage America

Job description

Cambio Communities, LLC is seeking an Assistant Community Manager in Belleville, MI. The role focuses on strong customer service, resident retention, and efficient administrative support to align with EPIC goals.

You will help manage resident communications, lease transactions, and daily operations while coordinating with property vendors and the community team. Flexibility for evenings/weekends may be required.