Dynamic Community Growth & Leasing Manager

Cambio Communities, LLC; Lansing (MI); On-site; USD 48,000 - 75,000; Full time

Job summary

Cambio Communities, LLC in Lansing, MI is seeking a driven Community Manager to lead our team and oversee the day-to-day operations and performance of the community. You will drive sales and leasing success, deliver exceptional service, increase resident satisfaction and retention, and ensure operations meet our EPIC standards.

In this role you will manage budgets, supervise staff, coordinate with vendors, and develop marketing strategies to maintain high occupancy.

Qualifications

• High school diploma or general education degree (GED)
• Five + years property management experience as a property manager.
• Must have experience creating and analyzing budgets, P&L's, and financial reports.
• Marketing, sales, and leasing experience
• Strong management and operational skills including customer service; public relations; performance management.
• Ability to be available for residents and community needs after hours.
• Excellent communication skills including written and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• Must have reliable transportation to work.
• Must maintain an active and working personal mobile phone.
• A growth mindset; always testing and learning.
• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Responsibilities

• Manage the day-to-day operations of the community including customer service, resident relations, vendor relations, rent collections, and the community staff.
• Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the community.
• Analyze and prepare monthly, annual, and long-term budgets. Meet or exceed all approved revenue, expense, sales, and leasing budgets.
• Complete monthly Profit and Loss variance reports.
• Manage all third-party vendors.
• Develop marketing strategies based on the local market and competition.
• Manage all aspects of the home rental program.
• Maintain the physical appearance and infrastructure of the community in accordance with company standards.
• Comply with local regulations.
• Communicate with homeowners and HOA's.
• Accurate reporting of occupancy, sales, etc.
• Sales and Occupancy forecasting.
• Enforce rules and policy for residents and team members.
• Must maintain open office hours while physically working from the office location.
• Attend virtual online meetings via Microsoft Teams and appear on screen with colleagues.
• Position may require flexible hours, nights, and weekends as needed.
• Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
• Position may require temporary or permanent reassignment of work location.
• Other duties as assigned.

Skills

Customer service

Public relations

Performance management

After-hours availability

Communication skills

Education

High school diploma or GED

Tools

Yardi

Rent Manager

Back Office

Manage America

Job description

Cambio Communities, LLC in Lansing, MI is seeking a driven Community Manager to lead our team and oversee the day-to-day operations and performance of the community. You will drive sales and leasing success, deliver exceptional service, increase resident satisfaction and retention, and ensure operations meet our EPIC standards.

In this role you will manage budgets, supervise staff, coordinate with vendors, and develop marketing strategies to maintain high occupancy.