Resident Experience & Leasing Specialist

Socket.dev; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Camden is seeking a Leasing Consultant who thrives on helping people and delivering exceptional experiences. You will guide prospective residents through tours, close leases, and ensure a smooth move-in while promoting community features that meet needs.

In this role you will support occupancy and retention goals, develop creative marketing strategies, and collaborate with team members to host resident events. A customer-service mindset and strong communication are essential.

Qualifications

• One year of experience in sales, hospitality and/or customer service.
• Bachelor’s degree preferred.
• Meet or exceed sales and customer service goals.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Leasing and/or property management experience preferred.
• Knowledge of OneSite and Yield Star preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units.
• Showcase the value of the community features as they relate to customer needs.
• Use a customer-focused attitude to ensure a smooth renewal process for existing residents.
• Utilize marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain knowledge of the community and competitors to give residents information to help their decision.
• Collaborate with team members to plan and organize resident events.
• Assist in other projects and activities as needed.

Skills

Sales

Customer service

Communication skills

Bilingual Spanish

Education

Bachelor’s degree

Tools

Microsoft Office

OneSite

YieldStar

Job description

Camden is seeking a Leasing Consultant who thrives on helping people and delivering exceptional experiences. You will guide prospective residents through tours, close leases, and ensure a smooth move-in while promoting community features that meet needs.

In this role you will support occupancy and retention goals, develop creative marketing strategies, and collaborate with team members to host resident events. A customer-service mindset and strong communication are essential.