Resident Experience & Leasing Specialist

Socket.dev; Franklin (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Camden seeks a Leasing Consultant to be the first impression for potential and current residents. You will drive leasing, retention and occupancy goals, while delivering excellent customer service and building lasting relationships.

You will tour, showcase features, renewals, and coordinate events, using marketing to attract traffic. A strong communication background and knowledge of property tools like OneSite and Yield Star are preferred.

Qualifications

• One year of experience in sales, hospitality and/or customer service
• Bachelor’s degree preferred
• Meet or exceed sales and customer service goals
• Work a varied schedule including weekends and holidays as required
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Leasing and/or property management experience preferred
• Knowledge of OneSite and Yield Star preferred
• Bilingual in Spanish is a plus

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale and preparing lease documents
• Showcase the value of the community features as they relate to customer needs
• Use a customer focused attitude to ensure a smooth renewal process for residents
• Utilize marketing and social media strategies to increase property traffic
• Support occupancy and retention goals by following up with potential and current residents
• Maintain knowledge of the community and competitors to assist in resident decision making
• Promote positive resident relations through timely responses to needs and concerns
• Prepare lease documents and related bookkeeping tasks with attention to detail
• Collaborate with team to plan resident events and assist in other projects as needed
• Occasionally travel by automobile or otherwise to handle work-related activities

Skills

Sales

Customer service

Communication

Microsoft Office

Bilingual Spanish

Education

Bachelor’s degree preferred

Tools

OneSite

YieldStar

Job description

Camden seeks a Leasing Consultant to be the first impression for potential and current residents. You will drive leasing, retention and occupancy goals, while delivering excellent customer service and building lasting relationships.

You will tour, showcase features, renewals, and coordinate events, using marketing to attract traffic. A strong communication background and knowledge of property tools like OneSite and Yield Star are preferred.