Resident Experience & Leasing Specialist

Bell Apartment; Wilmington (NC); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Total rewards benefits package

Health insurance

401(k) match

Vacation, Personal Days, and Sick time

Customized training programs

Associate referral bonus plan

Diverse, equitable, and inclusive work

A culture that empowers you to make a差

Descrizione del lavoro

Bell Partners in Wilmington, NC is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will serve as the central communication point among residents, management, and maintenance teams, ensuring timely follow-up and smooth operations.

The role emphasizes Fair Housing compliance, strong MS Office skills, and exceptional customer service.

Competenze

• 1+ years' customer service experience; hospitality or apartment leasing role
• Excellent oral and written communication skills
• Must be resourceful and well-organized

Mansioni

• Serve as the welcoming first point of contact for residents, prospects, and visitors to the community
• Effectively lease apartments and sell property's products and services in accordance with budget
• Ensure Fair Housing Standards in all matters when working with prospects and residents
• Follow up on leasing traffic entries and monitor traffic trends
• Maintain thorough product knowledge of property and that of major competition
• Assist with marketing activities to position Bell communities as communities of choice
• Coordinate the resident application review in accordance with Bell guidelines
• Complete lease packets and files for each resident to include the lease, all addendums and other forms
• Regular attendance and punctuality
• Proper documentation
• Follow up with residents throughout the lease
• Receive any resident inquiries, complaints, or issues and provide timely follow up

Conoscenze

Customer service

Teamwork

Communication

Professional image

MS Office

Formazione

High School diploma or GED

Strumenti

MS Office Suite

Descrizione del lavoro

Bell Partners in Wilmington, NC is seeking a Leasing Consultant to welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will serve as the central communication point among residents, management, and maintenance teams, ensuring timely follow-up and smooth operations.

The role emphasizes Fair Housing compliance, strong MS Office skills, and exceptional customer service.