Resident Experience & Leasing Assistant

greystar; California (MO); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking an on-site Leasing/Administrative support role in the United States to assist property management teams in achieving occupancy and retention goals. You will handle leasing office tasks, greet prospects, schedule tours, prepare lease paperwork, and coordinate move-ins and move-outs, with after-hours availability expected.

The role emphasizes strong customer service, organization, and collaboration with property teams to deliver excellent resident experiences and timely

Qualifications

• Experience supporting leasing and customer service tasks in a property management environment.
• Ability to handle calls, schedule tours, and coordinate resident communications.
• Strong organizational skills and attention to detail for lease paperwork and notices.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Moves in and move out processes for residents; participates in move-in/move-out events as a mandatory work date.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Coordinates resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction.
• Schedules and conducts resident visits and distributes notices such as flyers and late notices.
• Acts as after-hours liaison and responds to emergencies within required time; one on-call shift weekly.

Job description

Greystar is seeking an on-site Leasing/Administrative support role in the United States to assist property management teams in achieving occupancy and retention goals. You will handle leasing office tasks, greet prospects, schedule tours, prepare lease paperwork, and coordinate move-ins and move-outs, with after-hours availability expected.

The role emphasizes strong customer service, organization, and collaboration with property teams to deliver excellent resident experiences and timely