Leasing & Community Experience Associate

Greystar; Tuscaloosa (AL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

For Union and Prevailing Wage roles, (

Job summary

Greystar is seeking a leasing office support role to assist with administrative tasks, leasing activities, and resident relations. The role involves handling calls, scheduling tours, processing leases, and supporting move-ins and move-outs at the community level.

The position requires strong organization, customer service, and communication skills, with occasional after-hours on-call shifts. This is a part-time on-site role at a Greystar community, offering benefits and growth opportunities.

Qualifications

• Experience supporting leasing offices and property management processes.
• Strong customer service and communication skills.
• Ability to handle multiple tasks, scheduling, and inquiries.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and collateral materials.
• Assists with sales and leasing activities: virtual tours, online inquiries, prospect greetings, property tours, and showing apartments.
• Generates lease paperwork and organizes resident lease files.
• Supports move-in/move-out processes and participates in mandatory work dates around turnover events.
• Responds to calls and schedules property tours for prospects.
• Supports on-campus marketing and resident events to drive traffic and satisfaction.
• Coordinates resident visits, distributes notices and surveys, and assists with notices.
• Acts as after-hours liaison and responds to emergencies within required time; on-call shifts weekly.
• Addresses resident concerns and conveys requests to the appropriate team.

Job description

Greystar is seeking a leasing office support role to assist with administrative tasks, leasing activities, and resident relations. The role involves handling calls, scheduling tours, processing leases, and supporting move-ins and move-outs at the community level.

The position requires strong organization, customer service, and communication skills, with occasional after-hours on-call shifts. This is a part-time on-site role at a Greystar community, offering benefits and growth opportunities.