Resident Experience & Leasing Coordinator

Greystar; Auburn (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is hiring an administrative role to support property management teams at our Auburn community. You will perform leasing-office tasks, assist with tours, respond to inquiries, and help prepare lease paperwork to drive occupancy goals.

You will coordinate move-ins/outs, schedule visits, and manage resident events while maintaining strong customer service and on-site presence in a fast-paced environment.

Qualifications

• Administrative tasks for leasing office: copying documents, filing resident files, preparing notices, handling resident calls, organizing rent payments.
• Assist with sales and leasing activities: virtual tours, online inquiries, tours, showings.
• Assist with lease preparation: generate lease paperwork and organize files.
• Assist with move-in/out process and mandatory work dates (turns).
• Answer incoming calls and set appointments for prospects to tour.
• On-campus marketing outreach to generate community awareness and traffic.
• Coordinate resident functions and programs to achieve satisfaction.
• Schedule and conduct resident visits and distribute notices.
• Act as after-hours liaison and respond to emergencies; at least one on-call shift weekly.
• Respond to resident concerns promptly and relay requests to the right contact.

Responsibilities

• Handle leasing office admin tasks and rent processing.
• Support leasing activities: tours, inquiries, and prospect qualification.
• Prepare lease paperwork and organize resident files.
• Coordinate move-ins/outs and on-call scheduling.
• Answer calls, set appointments, and facilitate tours.
• Support community marketing and resident events.
• Communicate with residents and manage notices and surveys.

Skills

Customer service

Organization

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Greystar is hiring an administrative role to support property management teams at our Auburn community. You will perform leasing-office tasks, assist with tours, respond to inquiries, and help prepare lease paperwork to drive occupancy goals.

You will coordinate move-ins/outs, schedule visits, and manage resident events while maintaining strong customer service and on-site presence in a fast-paced environment.