Resident Experience Lead — Community & Events

Willow Bridge Property Company; Chicago (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401(k) plan

Career development opportunities

Job summary

Willow Bridge Property Company is hiring a Resident Experience Coordinator in Chicago to foster welcoming, well-run communities. You will coordinate renewals, manage resident requests, and help maintain high service standards across the property portfolio.

The role emphasizes clear communication, organizational excellence, and a proactive mindset to improve resident satisfaction and community programming. Join a team that values initiative and collaboration.

Qualifications

• Strong written and verbal communication skills.
• Highly organized with ability to manage multiple tasks.

Responsibilities

• Coordinate the full renewal process including lease generation, insurance collection, and checklist completion.
• Manage resident requests including transfers, subleases, roommate changes, and lease modifications.
• Track and administer resident violations and provide documentation to management.

Skills

Strong communication

Highly organized

Tech savvy

Customer service focus

Tools

Microsoft Office

Job description

Willow Bridge Property Company is hiring a Resident Experience Coordinator in Chicago to foster welcoming, well-run communities. You will coordinate renewals, manage resident requests, and help maintain high service standards across the property portfolio.

The role emphasizes clear communication, organizational excellence, and a proactive mindset to improve resident satisfaction and community programming. Join a team that values initiative and collaboration.