Resident Experience & Events Setup Specialist

The Mather in Tysons; Tysons (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous paid time off (PTO) program

401(k) employer match

Subsidized parking

Wellness Spending Account

Job summary

The Mather in Tysons is seeking a dedicated Service Attendant to enhance the daily experience of residents through various responsibilities, including setting up event spaces, assisting with audio/visual needs, and ensuring resident safety with timely responses. This full-time position requires strong customer service abilities, proficiency in MS Outlook, and effective prioritization skills. Competitive benefits are included, making it an attractive opportunity for those looking to join a supportive team in the hospitality sector.

Qualifications

• Strong customer service skills essential for interacting with residents.
• Comfort using Microsoft Outlook and related technology for operations.
• Ability to prioritize and manage multiple responsibilities effectively.

Responsibilities

• Set up and reset rooms for events.
• Assist residents with lockouts and well-being checks.
• Deliver items and packages efficiently.
• Complete room reservations and coordinate with services.
• Respond to urgent requests via radio promptly.
• Act as back-up support for concierge desk.

Skills

Customer service

MS Outlook

Organizational skills

Education

High School graduate

Tools

Work order software systems

Job description

The Mather in Tysons is seeking a dedicated Service Attendant to enhance the daily experience of residents through various responsibilities, including setting up event spaces, assisting with audio/visual needs, and ensuring resident safety with timely responses. This full-time position requires strong customer service abilities, proficiency in MS Outlook, and effective prioritization skills. Competitive benefits are included, making it an attractive opportunity for those looking to join a supportive team in the hospitality sector.