Resident Experience Coordinator

Greystar; Seattle (WA); Vor Ort; USD 33.000 - 36.000; Vollzeit

Benefits dieser Stelle

Housing discount at Greystar-commun​it

Cell phone allowance

Weekly/Monthly/Quarterly bonus options

Robust benefits package

Paid time off & holidays

Zusammenfassung

Greystar in Seattle is seeking a friendly and professional Concierge / Resident Services Coordinator for Kaye Belltown, a 324-unit high-rise. The role emphasizes exceptional customer service, strong organization, and local knowledge to assist residents and guests with a variety of needs.

You will coordinate events, publish newsletters, handle inquiries, and support property staff to create a safe, welcoming living environment.

Qualifikationen

• Excellent customer service skills and ability to interact with a diverse group.
• Professional in dress and communication.
• Strong organizational skills with high attention to detail.
• Knowledge about the neighborhood to assist residents and guests.
• Proficiency in using computers, internet, and basic software.

Aufgaben

• Coordinate all resident functions and orient residents to the property.
• Develop and publish a property newsletter with events and resident services.
• Handle resident issues including neighbor disputes and maintenance requests.
• Prepare incident reports per Company standards.
• Schedule clubhouse rentals and manage related fees.
• Ensure guest suites are in rental condition and provide amenities.
• Process maintenance work orders and follow up with residents.
• Prepare weekly maintenance reports.
• Inspect buildings and grounds for safety and cleanliness; alert repairs.

Kenntnisse

Customer service

Professionalism

Organization

Neighborhood knowledge

Computer skills

Jobbeschreibung

Greystar in Seattle is seeking a friendly and professional Concierge / Resident Services Coordinator for Kaye Belltown, a 324-unit high-rise. The role emphasizes exceptional customer service, strong organization, and local knowledge to assist residents and guests with a variety of needs.

You will coordinate events, publish newsletters, handle inquiries, and support property staff to create a safe, welcoming living environment.