Resident Services Specialist: Desk & Community Support

Capital Consultants Management Corporation; Las Vegas (NV); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical plan

Dental

Vision

401k with company match

Paid time off

Parental leave

Training & education

Employee Assistance Program (EAP) &Cal

Disability & life insurance

Pet insurance

Job summary

CCMC is seeking a Resident Services Administrator to manage front desk operations for a guard-gated Las Vegas community. You will greet visitors, process HOA payments, maintain records, and support resident communication.

This role emphasizes organization, clear communication, and reliability in a fast-paced HOA setting, with opportunities for growth through training, certification sponsorships, and involvement in community events.

Qualifications

• Strong written and verbal communication abilities required.
• Excellent telephone manner with a customer-service mindset.
• Outstanding organizational skills and efficiency in work ethic.
• Ability to multi-task and be a self-starter in a fast-paced environment.
• Proficiency with Microsoft Office and PC-based software.

Responsibilities

• Greet visitors and answer incoming calls at the front desk.
• Accept Association payments and process for posting.
• Manage mail, packages, and distribute messages appropriately.
• Update electronic files and resident email lists monthly.
• Support community events and prepare periodic reports.
• Track expenses and assist with financial statement accruals.
• Perform community lot audits as needed.

Skills

Communication skills

Telephone etiquette

Organizational skills

Multitasking

Computer literacy

Independent judgment

HOA operations

Meeting attendance

Flexibility

Transportation

Tools

Microsoft Office

Job description

CCMC is seeking a Resident Services Administrator to manage front desk operations for a guard-gated Las Vegas community. You will greet visitors, process HOA payments, maintain records, and support resident communication.

This role emphasizes organization, clear communication, and reliability in a fast-paced HOA setting, with opportunities for growth through training, certification sponsorships, and involvement in community events.