Resident Experience Coordinator - Community & Events

Capital Consultants Management Corporation; Henderson (NV); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellness program

401k contributions

Paid time off

Paid parental leave

Training and educational assistance

Employee Assistance Program

Job summary

Capital Consultants Management Corporation (CCMC) invites applications for a Resident Services Coordinator at our master-planned community in Henderson, NV. You will support the site management team with office tasks, resident communications, and guest reception.

The role emphasizes customer service, HOA familiarity, and coordination of events, calendars, and documents. We offer a comprehensive benefits package and opportunities for professional development.

Qualifications

• Customer service experience, knowledge of homeowner association operations preferred
• Excellent telephone manner, with a commitment to the highest customer service possible
• Ability to communicate effectively
• A dynamic, professional individual with a strong sense of organization and attention to detail
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
• Must have a valid driver’s license in the state of employment
• Flexibility to work after-hours and weekends at community events as needed
• Must pass a pre-employment drug screen and background check

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls
• Noting accurate messages and directing them appropriately
• Operating and maintaining office equipment
• Drafting and proofreading a variety of association documents including maintenance work orders
• Assisting owners with coordinating resident-hosted events
• Updating the association's website and calendar
• Receiving, preparing and delivering mail, packages and dry cleaning
• Performing other administrative duties as needed

Skills

Customer service experience

Excellent telephone manner

Communication

Organizational skills

Microsoft Office

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Capital Consultants Management Corporation (CCMC) invites applications for a Resident Services Coordinator at our master-planned community in Henderson, NV. You will support the site management team with office tasks, resident communications, and guest reception.

The role emphasizes customer service, HOA familiarity, and coordination of events, calendars, and documents. We offer a comprehensive benefits package and opportunities for professional development.