Resident Experience Director

Elmington; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Bedrock Property Management in Memphis is seeking a Community Director to lead daily operations, oversee staff, manage vendor relations, and drive leasing and maintenance performance.

The role focuses on resident satisfaction, financial reporting, and ensuring compliance with fair housing laws while mentoring the onsite team.

If you thrive in a fast-paced, service-oriented environment, you will help Bedrock deliver exceptional living experiences.

Qualifications

• Minimum of 2 years in multi-family property management.
• Experience leading a team and meeting occupancy & budget targets.
• Strong communication and customer service skills.
• Knowledge of federal fair housing laws and regulatory compliance.

Responsibilities

• Provide exemplary resident service and create a welcoming environment.
• Manage financial reports and daily/weekly submissions.
• Ensure compliance with housing laws and company policies.
• Mentor onsite staff and oversee vendor relationships.
• Drive property performance through leasing, events, and resident retention.

Skills

Multi-family property management

Team leadership

Customer service

Financial reporting

Vendor relations

Occupancy goals

Job description

Bedrock Property Management in Memphis is seeking a Community Director to lead daily operations, oversee staff, manage vendor relations, and drive leasing and maintenance performance.

The role focuses on resident satisfaction, financial reporting, and ensuring compliance with fair housing laws while mentoring the onsite team.

If you thrive in a fast-paced, service-oriented environment, you will help Bedrock deliver exceptional living experiences.