Resident Experience Coordinator

Mosaicms; Fullerton (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Mosaicms in California is seeking a friendly Receptionist to manage front desk operations and greet residents, families, visitors, and partners.

You will handle calls, coordinate sign-in/out, maintain a neat lobby, and provide clerical support, including filing, mailing, and scheduling. This on-site role requires strong communication, organization, and multitasking in a fast-paced environment.

Qualifications

• Strong verbal and written communication with a warm, welcoming demeanor.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to multi-task in a fast-paced environment.
• Knowledge of office equipment and call management systems preferred.
• Excellent organizational and time management skills.

Responsibilities

• Front Desk & Visitor Support
• Provide a warm, professional welcome to residents, families, visitors, and partners.
• Maintain continuous coverage of the front desk during assigned times and arrange coverage as needed.
• Answer, screen, and direct incoming calls with prompt, accurate messaging.
• Greet and assist visitors, ensuring sign-in/out procedures are followed.
• Maintain a clean, organized reception and lobby area.
• Administrative & Clerical Support
• Complete clerical tasks, including filing, copying, mailing, and payroll support.
• Maintain office supply inventory and coordinate ordering.
• Assist with resident call systems, service requests, and appointment scheduling.

Skills

Verbal communication

Written communication

Multitasking

Organization

Time management

Tools

Microsoft Office

Job description

Mosaicms in California is seeking a friendly Receptionist to manage front desk operations and greet residents, families, visitors, and partners.

You will handle calls, coordinate sign-in/out, maintain a neat lobby, and provide clerical support, including filing, mailing, and scheduling. This on-site role requires strong communication, organization, and multitasking in a fast-paced environment.