Guest Experience Specialist — Front Desk & Concierge

Mosaic Life Care; Saint Joseph (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free covered parking

On-site health clinics

Virtual health clinics

Job summary

Mosaic Life Care is seeking a Guest Services Representative to greet visitors, provide directions, and support shuttle services across campus. The role requires a friendly, proactive approach and the ability to handle inquiries and move items up to 20 lbs.

Qualifications include a high school diploma and valid state driver’s license; travel among facilities may be required. Benefits include a range of employee perks and wellness programs.

Qualifications

• H.S. Diploma is required.
• 3 years experience in tourism or face-to-face retail sales preferred.
• Driver's license valid in state; chauffeur license (Class E) may be required within 90 days.
• If assisting shuttle, safe driving record (MVR) required upon hire; BLS certification within six weeks.

Responsibilities

• Greet visitors promptly and courteously; provide directions to locations.
• Assist visitors with mobility and carrying items up to 20 lbs.
• Answer phones and manage inquiries; provide area literature as needed.
• Oversee Central Waiting paging system and shuttle service support as needed.
• Maintain clean, organized work area and assist other departments as needed.

Skills

Office procedures

Excellent computer skills

Excellent organizational skills

Fast-paced environment

Confidentiality

PC keyboard & software

Education

High School Diploma

Job description

Mosaic Life Care is seeking a Guest Services Representative to greet visitors, provide directions, and support shuttle services across campus. The role requires a friendly, proactive approach and the ability to handle inquiries and move items up to 20 lbs.

Qualifications include a high school diploma and valid state driver’s license; travel among facilities may be required. Benefits include a range of employee perks and wellness programs.