Guest Experience Coordinator (Front Desk)

Mosaic Management; Eagle Point (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Mosaic Management in Eagle Point, Oregon seeks a Receptionist to warmly welcome residents and visitors and provide front desk support during scheduled hours. You will handle calls, assist with sign-in procedures, and maintain an organized lobby area while performing clerical tasks and payroll support as needed.

The role emphasizes strong communication, proficiency with Microsoft Office, and ability to multi-task in a fast-paced environment.

Qualifications

• Strong verbal and written communication skills with a warm, welcoming demeanor.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to multi-task in a fast-paced environment.
• Knowledge of office equipment and call management systems preferred.
• Excellent organizational and time management skills.

Responsibilities

• Front Desk & Visitor Support
• Provide a warm, professional welcome to all residents, families, visitors, and partners.
• Maintain continuous coverage of the front desk during assigned times and arrange coverage as needed.
• Answer, screen, and direct incoming calls while ensuring prompt, accurate messaging.
• Greet and assist visitors, ensuring compliance with sign-in/out procedures.
• Maintain a clean, organized, and professional reception and lobby area.
• Administrative & Clerical Support as needed.
• Complete clerical tasks, including filing, copying, mailing, and payroll support.
• Maintain office supply inventory and coordinate ordering to ensure availability.
• Assist with resident call systems, service requests, and appointment scheduling.

Skills

Communication skills

Microsoft Office

Multi-tasking

Office equipment knowledge

Time management

Education

High school diploma or equivalent

Tools

Call management systems

Job description

Mosaic Management in Eagle Point, Oregon seeks a Receptionist to warmly welcome residents and visitors and provide front desk support during scheduled hours. You will handle calls, assist with sign-in procedures, and maintain an organized lobby area while performing clerical tasks and payroll support as needed.

The role emphasizes strong communication, proficiency with Microsoft Office, and ability to multi-task in a fast-paced environment.