Front Desk & Guest Experience Coordinator

Appone; California; On-site; USD 34,000 - 45,000; Full time

Job summary

Mission Carmichael HealthCare in Mission, CA is seeking a full-time Receptionist to warmly greet guests and families, answer phones, manage guest files by room number, and provide admissions and billing support.

The ideal candidate is a high school graduate able to handle multiple tasks, work varied shifts, and comply with HIPAA laws; this role is non-exempt and based at Mission Carmichael Post-Acute.

Qualifications

• Greet guests and family members.
• Answer phones and route calls.
• Provide admissions and billing support.
• Must comply with HIPAA laws.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Skills

Guest greeting

Phone handling

Administrative support

Billing support

HIPAA compliance

Education

High School diploma

Job description

Mission Carmichael HealthCare in Mission, CA is seeking a full-time Receptionist to warmly greet guests and families, answer phones, manage guest files by room number, and provide admissions and billing support.

The ideal candidate is a high school graduate able to handle multiple tasks, work varied shifts, and comply with HIPAA laws; this role is non-exempt and based at Mission Carmichael Post-Acute.