Resident Experience Coordinator

Buyidahorealestate; Augusta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Augusta Rental Homes is seeking a Resident Services Coordinator to ensure responsive, resident-facing service across our portfolio. You will answer calls, assist residents in real time, and coordinate needs with internal teams and vendors to minimize transfers and delays.

In this execution-focused role, success is measured by responsiveness, quality of service, accurate documentation, and reliable resident support processes, including move-ins, move-outs, renewals, and payment workflows.

Responsibilities

• Answer incoming calls and assist residents in real time.
• Coordinate move-ins, move-outs, renewals, and payment workflows.
• Serve as primary point of contact between residents, internal teams, and vendors.

Job description

Augusta Rental Homes is seeking a Resident Services Coordinator to ensure responsive, resident-facing service across our portfolio. You will answer calls, assist residents in real time, and coordinate needs with internal teams and vendors to minimize transfers and delays.

In this execution-focused role, success is measured by responsiveness, quality of service, accurate documentation, and reliable resident support processes, including move-ins, move-outs, renewals, and payment workflows.