Resident Experience Concierge — On-site

GGP Services

New York (NY)

On-site

USD 31,000 - 41,000

Full time

7 days ago

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Benefits offered by this job

Full benefits package

Vacation/PTO policy

401(k) Employer match

Bonus or Commission programs

Education assistance

Associate housing discounts

Job summary

LyvWell is seeking a courteous and proactive Concierge to welcome residents and guests at Waterside. You will manage building entrances, greet visitors, and help coordinate services and events to enhance community life.

Ideal candidates have a High school diploma or GED, plus 1–2 years in hospitality or concierge roles, and may hold an Associate Degree in Concierge/Hospitality. This is a full-time on-site position with benefits.

Qualifications

High school diploma or GED required.
Associate Degree in Concierge/Hospitality - Customer Service preferred.
1–2 years of Concierge or Hospitality experience required.

Responsibilities

Maintains knowledge and provides information to residents regarding services and events.
Prepares service requests and coordinates with service contractors to ensure jobs are handled properly.
Communicates with residents and families to answer questions or concerns and resolves issues or refers to appropriate staff.
Greets residents and visitors and keeps lobby information up to date for residents.
Plans and implements social and recreational programs for residents, such as movie nights and game nights.
Assists residents with packages and deliveries.