Resident Concierge & Lobby Experience Lead

Brookfield Properties; New York (NY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Vacation/PTO Policy

401(k) Retirement Plan + EmployerMatch

Bonus or Commission Programs

Education Assistance

Associate Housing Discounts

Equal Opportunity Employer

Job summary

Brookfield Properties in New York City is seeking a friendly Concierge to welcome residents and guests, manage building entrances, and support daily operations at Waterside. You will greet visitors, share local information, and coordinate city-wide reservations.

Responsibilities include handling service requests, coordinating with contractors, and organizing social events. A high school diploma or GED is required, with an Associate Degree in Concierge/Hospitality preferred and 1–2 years of

Qualifications

• High school diploma or GED required.
• Associate Degree in Concierge/Hospitality or equivalent preferred.
• 1–2 years concierge or hospitality experience required.

Responsibilities

• Greet residents and visitors and manage lobby traffic.
• Provide information on services and events in the city.
• Coordinate reservations for dinners, theater and recreation.
• Prepare service requests and liaise with contractors.
• Address questions or concerns and escalate when needed.
• Plan social and recreational programs for residents.

Skills

Guest services

Communication

Education

High school diploma / GED

Associate Degree in Concierge/Hospitality - Customer Service

Job description

Brookfield Properties in New York City is seeking a friendly Concierge to welcome residents and guests, manage building entrances, and support daily operations at Waterside. You will greet visitors, share local information, and coordinate city-wide reservations.

Responsibilities include handling service requests, coordinating with contractors, and organizing social events. A high school diploma or GED is required, with an Associate Degree in Concierge/Hospitality preferred and 1–2 years of