Concierge

LyvWell Apartments; New York (NY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

401(k) employer match

Vacation/PTO

Housing discounts

Education assistance

Job summary

LyvWell Apartments in New York, NY seeks a friendly concierge to greet residents and visitors, share information about city services and events, and coordinate reservations for dining, theater, and recreation.

You will work with service contractors, manage packages, and help plan social programs, while maintaining lobby displays and addressing resident questions to ensure a welcoming, well-run community.

Qualifications

• High school diploma or GED required.
• Associate degree in Concierge/Hospitality preferred.
• 1–2 years concierge or hospitality experience required.

Responsibilities

• Greet residents and visitors and provide information on services and city events.
• Coordinate with service contractors to prepare and complete service requests.
• Address questions or concerns and escalate when needed to appropriate staff.
• Maintain lobby bulletin board with current information for residents.
• Plan and run social and recreational programs (movies, game nights, etc.).
• Assist residents with packages and deliveries.

Skills

Customer service

Resident relations

Education

High school diploma or GED

Associate degree in Concierge/Hospitality - Customer Service

Job description

LocationWaterside - 30 WatersideBusinessWe believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.If you’re ready to be a part of our team, we encourage you to apply.Job DescriptionPosition SummaryProvides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.Essential Job Functions1. Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%)2. Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%)3. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%)4. Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%)5. Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%)6. Assist residents with packages. (15%)EducationThis position requires a(n) High school diploma / GED.Additional degree(s) that are preferred for this position include:Associate Degree in Concierge/Hospitality - Customer ServiceWork ExperienceBelow is the required/preferred work experience for this position:1-2 Years: Concierge or Hospitality experience - RequiredSchedule:Sunday : OFFMonday : 3:45P - 12:00ATuesday : 3:45P - 12:00AWednesday : 11:45P - 8:00AThursday : OFFFriday : 7:45A - 4:00PSaturday : 7:45A - 4:00PCompensation:Commensurate with Experience - following the Union contract.$22.29 - $29.72 hourlyThe Benefits of Working at LyvWell:Benefits designed to help you grow, thrive, and live well.Full benefits packageVacation/PTO Policy401(k) Retirement Plan Plus Employer MatchBonus or Commission ProgramsEducation AssistanceAssociate Housing DiscountsEqual Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplaceWe are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#LI-DG24We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.