Concierge

GGP Services; New York (NY); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

Vacation/PTO policy

401(k) Employer match

Bonus or Commission programs

Education assistance

Associate housing discounts

Job summary

LyvWell is seeking a courteous and proactive Concierge to welcome residents and guests at Waterside. You will manage building entrances, greet visitors, and help coordinate services and events to enhance community life.

Ideal candidates have a High school diploma or GED, plus 1–2 years in hospitality or concierge roles, and may hold an Associate Degree in Concierge/Hospitality. This is a full-time on-site position with benefits.

Qualifications

• High school diploma or GED required.
• Associate Degree in Concierge/Hospitality - Customer Service preferred.
• 1–2 years of Concierge or Hospitality experience required.

Responsibilities

• Maintains knowledge and provides information to residents regarding services and events.
• Prepares service requests and coordinates with service contractors to ensure jobs are handled properly.
• Communicates with residents and families to answer questions or concerns and resolves issues or refers to appropriate staff.
• Greets residents and visitors and keeps lobby information up to date for residents.
• Plans and implements social and recreational programs for residents, such as movie nights and game nights.
• Assists residents with packages and deliveries.

Education

High school diploma / GED

Associate Degree in Concierge/Hospitality - Customer Service

Job description

Location

Waterside - 30 Waterside

Business

We believe home is more than a place to live. It's where life happens; connections are made, and communities grow. That's why we're committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

Job Description

Position Summary

Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.

Essential Job Functions

• Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%)
• Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%)
• Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%)
• Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%)
• Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%)
• Assist residents with packages. (15%)

Education

This position requires a(n) High school diploma / GED.

Additional degree(s) that are preferred for this position include:

• Associate Degree in Concierge/Hospitality - Customer Service

Work Experience

Below is the required/preferred work experience for this position:

• 1-2 Years: Concierge or Hospitality experience - Required

Schedule

• Sunday : OFF
• Monday : 3:45P - 12:00A
• Tuesday : 3:45P - 12:00A
• Wednesday : 11:45P - 8:00A
• Thursday : OFF
• Friday : 7:45A - 4:00P
• Saturday : 7:45A - 4:00P

Compensation

Commensurate with Experience - following the Union contract.

$22.29 - $29.72 hourly

The Benefits of Working at LyvWell:

Benefits designed to help you grow, thrive, and live well.

• Full benefits package
• Vacation/PTO Policy
• 401(k) Retirement Plan Plus Employer Match
• Bonus or Commission Programs
• Education Assistance
• Associate Housing Discounts

Equal Opportunity Employer

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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